Let’s get you to the right help

A clear next step.
Helpful support.

Already a customer? Open your account to view your service, invoices and support tickets. For a new enquiry, use the contact form below.

Open my account →Send an enquiry

Use the email connected to your order. Keep one conversation per issue.

A support operator wearing a headset at a real desk
SETUP GUIDESPAYMENT & RENEWAL HELPACCOUNT SUPPORT

A quick way forward

What do you need help with?

3

Fix a playback problem

Open connection help →
Tell support your device, app, affected channel or content, and when it happened.

Include the useful details

Your order email, device/app, exact problem and any steps already tried. For playback, add the content name, country and time. Send a screenshot when it helps.

Send your request

Tell Us How We Can Help

Complete the form using the same email address connected to the account or order. Replies are sent to that email address.

1
Your request is reviewedThe selected department receives the information submitted in the form.
2
We check the account and issueUsing the correct email helps us locate the relevant order or service.
3
You receive an email replyCheck the inbox, spam and junk folders for the response.
Read The FAQ Open Device Tutorials Open Connection Help
SUPPORT REQUEST FORM

Contact KING TV Support

Enter and confirm your email, choose a department and explain the request clearly.

  • This field is for validation purposes and should be left unchanged.
Where are my login and setup details?

Sign in to your account and open Services → Service Details after activation. Use your current account details rather than an old email or screenshot.

Should I send another request?

Keep replies in the existing conversation so the earlier troubleshooting stays together. If you use the contact form, check your inbox and spam folder for the reply.

What information should I keep private?

Do not send banking passwords, wallet seed phrases, private keys or full card details. Keep account passwords private. Use your order email and invoice or service reference to identify the issue.

Ready to continue?

Manage your existing service or choose a plan if you are new to KING TV.

Open my account →Choose a plan