Find clear answers about free trials, subscription plans, supported devices, extra connections, currencies, payment methods, activation, setup and connection problems.
Select a category to jump directly to the relevant questions.
Trial approval, plan lengths, pricing and renewal information.
Smart TV, Firestick, Android, Apple, computer and IPTV box setup.
Simultaneous viewing and household connection options.
Card, crypto, supported currencies and invoice questions.
Buffering, ISP blocks, router filtering and VPN settings.
Setup emails, client login, support and order information.
Choose the plan that fits your household and try KING TV before purchasing.
No. The 24-hour free trial does not require payment or card details. Trial requests are reviewed before access information is issued.
The trial provides up to 24 hours of access after approval. The start time is based on when the trial details are issued.
No. Trial requests are reviewed to reduce abuse and duplicate requests. Approval details are sent to the email address used in the request.
KING TV currently offers 1-month, 3-month, 6-month and 12-month plans. The pricing section on the homepage shows the available amounts in the selected currency.
No. KING TV does not charge customers automatically. Renewal invoices are paid manually by the customer when they choose to continue the service.
Open the homepage pricing section. Select USD, GBP, EUR, CAD or AUD to display the current WHMCS-backed plan prices.
Use the setup method supplied in your KING TV activation email.
KING TV supports many Smart TVs, Amazon Fire TV devices, Android TVs and boxes, Android phones and tablets, iPhone, iPad, Apple TV, Windows and Mac computers, MAG devices, Formuler boxes, Enigma2 receivers and compatible IPTV players.
Use the compatible player recommended in your activation email. App availability varies by device and country, so the recommended option may differ.
Your activation email may contain a server URL, username, password, M3U playlist, portal address or device-specific instructions. Use the exact login method shown in that email.
Yes. Start with the KING TV device tutorials. Contact support with the device model, app name and screenshot when the required option is missing.
Yes, some MAG and portal devices must be registered before they connect. Enter the exact device MAC address during checkout or send it to support when requested.
No. Restart the app, device and router first. A factory reset removes applications and settings and should only be used after device-specific support advice.
Install the service on supported devices and add connections when more than one stream is needed at the same time.
Yes. You can install a compatible player on more than one supported device. Simultaneous viewing depends on the number of active connections included in the order.
One active connection is included with every standard plan.
An extra connection allows another household device to stream different content at the same time using the same subscription term.
Each extra connection costs half of the standard subscription price for the selected period. The final amount is shown during checkout.
No. Extra connections are only needed when multiple devices must stream at the same time. One connection can be used across different installed devices at different times.
The invoice displays the payment methods currently available for the order and location.
KING TV currently displays plan prices in USD, EUR, GBP, CAD and AUD. The final invoice confirms the exact amount and currency.
Available card, card-to-crypto and cryptocurrency options are displayed on the invoice. The exact methods can vary by country, currency and provider availability.
Open the KING TV payment guide for simple instructions on card-to-crypto checkout, buying crypto and sending the exact coin, network and amount requested by the invoice.
Some providers use your card to purchase and deliver cryptocurrency automatically to complete the invoice. Follow the secure provider instructions and do not send an additional manual payment unless instructed.
Keep the transaction ID and wait for the required blockchain confirmations. Do not submit the same payment twice. Contact support when the invoice remains unpaid after confirmation.
Open How to Pay for KING TV for complete card, card-to-crypto and cryptocurrency payment instructions.
Use the connection guide before changing advanced device or router settings.
Buffering can be caused by weak Wi-Fi, local network congestion, device limitations, background downloads, ISP problems or a temporary source issue. Restart the device and router, test Ethernet or stronger Wi-Fi, and compare another channel or device.
This usually points to ISP security, router filtering, parental controls, DNS filtering or network-wide security software. Use the ISP Block and Connection Help page to locate the relevant setting.
A VPN is not required for every customer. First test another network and review ISP or router security. When using a VPN, temporarily disable ad blocking, threat protection and secure browsing to compare the result.
Test another channel first. Restart the app and return to the original channel after a few minutes. Contact support when the same issue continues and include the channel name, device, app and time of the problem.
This can be caused by a decoder or compatibility setting. Update the app, try another supported player or decoder option, then restart the device.
Open IPTV Connection Help for hotspot testing, ISP security, router, parental-control, VPN and device checks.
Use the same email address throughout checkout, payment and support.
Paid subscriptions are prepared after payment is completed. Setup details and instructions are sent to the email address used during checkout. Trial details are sent after approval.
Check the inbox, spam and junk folders for the email address used during checkout. Also confirm that the payment is completed and the email address was entered correctly.
Use the KING TV Client Area to view invoices, services and account information.
Include the order email, invoice number when available, device model, app name, exact error, internet provider, country and screenshot. For connection problems, also include the mobile hotspot test result.
No. KING TV support can identify likely causes and explain what to look for, but only you or the internet provider can change account and router security settings.
Review the Terms of Service, Privacy Policy and other legal pages linked in the footer.
Send the device, app, order email and exact problem. Our support team can direct you to the correct setup, payment or connection solution.