Which Dreamlink models can use this guide?
This guide is intended for supported Dreamlink portal receivers using DreamOnline, DOL or DOL2. Menu wording can differ between models and firmware versions.
Where do I find the Dreamlink MAC address?
Open DreamOnline or DOL2 and view the service or settings screen. Send the MAC address or device ID displayed by the application.
Do I enter a username and password?
Not for a normal registered portal setup unless the KING TV activation email specifically instructs you to use those fields. Use the connection type matching your email.
Why does the portal say the device is not authorised?
The registered address may not match the receiver. Reply to your order email with a clear photo of the MAC address or device ID displayed by DreamOnline.
Why is the portal URL rejected?
Check that the full address includes http:// or https://, any port and the final path. Remove spaces before and after the address.
What should I do if DreamOnline is missing?
Open the Dreamlink Market or app store and install the official DreamOnline, DOL or DOL2 application supported by the receiver.
Why are channels buffering?
Restart the receiver and router, test another channel and use Ethernet where practical. Open the KING TV connection help page when the service works through a mobile hotspot only.
Does KING TV renew automatically?
No. KING TV subscriptions are manually renewed. No automatic renewal charge is taken.