Which MYTVOnline version should I use?
Use the MYTVOnline version already installed for your Formuler model. The menu names vary, but each version supports a portal or another compatible connection type.
Should I choose portal or Xtream Codes?
Choose the option that matches the KING TV activation email. A portal login uses a portal URL and normally a registered device ID. Xtream Codes uses a server address, username and password.
Where can I find the Formuler MAC address or Device ID?
Check MYTVOnline Connections, Device Information, Settings, About or the label underneath the box. Send support the exact identifier requested.
Why does MYTVOnline say the device is not authorised?
The registered device identifier may not match the box. Reply to your order email with a clear photo or screenshot of the ID shown by the device.
Can I use IPTV PRO on a Formuler box?
Some Formuler models support normal Android apps. IPTV PRO is the priority alternative when your activation email contains username, password and server details.
Why is MYTVOnline not loading any channels?
Confirm the account is active, verify the login details, restart the box and router and allow the first connection enough time to download the service information.
Should I factory reset the Formuler box?
No. Do not factory reset as the first fix because it removes saved settings. Contact support before resetting or changing firmware.
Does KING TV renew the subscription automatically?
No. KING TV subscriptions are manually renewed. No automatic renewal charge is taken.