Which Smart TV app should I use?
Use the app available on the television and matching the login type shown in Services > Service Details. IPTV Smarters is suitable for username, password and server details. Smart STB uses a portal and MAC. Smart IPTV, SS IPTV and SET IPTV normally use playlist or web-based setup methods.
Why can I not find the same app shown in this guide?
Application availability changes by television model, operating system, country and app-store policy. Choose another compatible app or send the TV model and app-store screenshot to support.
Does the KING TV subscription include the app licence?
No. KING TV provides the service and setup information. Any third-party player activation or licence fee is charged separately by the app developer.
Can I use the same subscription on another device?
You can install the service on supported devices, but simultaneous viewing depends on the number of active connections included in the order.
Should I factory reset the television?
No. Restart the app, television and router first. A factory reset removes installed apps and settings and should only be used after manufacturer or device-specific support advice.
Are subscriptions renewed automatically?
No. KING TV does not charge customers automatically. Renewal invoices are paid manually when the customer chooses to continue the service.